Tier 4 Update

Shopping, Local Pick-Up & Delivery Update - 19th November

Shops on campus

The University Gift Shop is open until 5pm on Friday 20th November with safety measures in place.

It will then close in line with Tier 4 guidelines from the Scottish Government, and in line with University policy.

The Hunterian Art Gallery Shop is closed until mid-January 2021. Customer favourites, including Mackintosh jewellery, gifts and books are available in the University Gift Shop.

Local Pickup Remains Open

Local Pickup from the University Shop is from 1pm to 5pm each day from the shop foyer area until 5pm on Friday 20th November.

Under Tier 4 arrangements our Click & Collect facility will remain open. From Saturday 21st November you will be able to collect your order between the following times:

Monday to Saturday: 10am to 5pm

Sunday: 1pm to 5pm

Orders will usually be ready in 48 hours, unless you choose made-to-order or personalised items.

UK Orders for Delivery

UK orders are currently taking 7 days to be processed and sent.

Please note that personalised items will be dispatched separately and take up to 28-days to create.

Orders over £100 are sent by DHL tracked courier for free.

Orders under £100 can be sent by Royal Mail for £5 and are not tracked, or by DHL tracked courier for £12.

International Orders for Delivery

International orders are currently taking 14 days to be processed and sent.

Please note that personalised items will be despatched separately and take up to 28-days to create.

Orders over £100 are sent by DHL tracked courier for free.

Orders under £100 are sent by DHL tracked courier for £15.

Christmas Order Guidance

The shop on campus will be open until Sunday 20th December.

We strongly recommend placing standard online orders for pre-Christmas delivery no later than 14th December (UK) and 7th December (Rest of World). For Graduation items including hoodies and frames the end of November would be better.

The virus continues to effect the speed at which we can process orders while keeping the team safe, and all mailing services seem to be taking a bit longer than usual.

Thank you again for your custom and support over the past few months.

 

Updated 19th November 2020